Contact us
Email hello@holistictree.co.uk or message us on WhatsApp. We reply within one working day.
Last updated 11 October 2026
Email or WhatsApp
We're happy to help, whether you're choosing a crystal, picking a first tarot deck or checking on an order.
- Email: hello@holistictree.co.uk
- WhatsApp: chat with us on WhatsApp
- Or use the form below.
We reply within one working day, Monday to Friday.
About an order
Please include your order number. It's in your confirmation email, and it helps us find your order straight away. If you have an account, sign in to see your orders and their status at any time.
If an item arrives damaged or faulty, tell us within 3 days of delivery with a photo. We'll send a replacement or a full refund, whichever you prefer, at no cost to you.
Quick answers
- Delivery: prices, and when your order arrives.
- Returns: how to send an item back within 14 days.
- Help and FAQs: crystals, tarot decks, tracking and more.
Company details
Holistic Tree is a trading name of Clockwise Ltd, a company registered in England and Wales (company number 15143248). We're based in London. Our registered office is in our terms.